I came across this article as well, it is about picking out the good seeds and bad ones (customers). Bad customers can be bad for your business and spread the word about you….
http://www.forbes.com/2006/02/22/customerservice-smallbusiness-sales-cx_tt_0223straightup.html
Check the article out.
I came across this article today that I found very interesting and very true. If you have a chance, take a look and read it. This is why the customer is not always right……
http://www.inc.com/resources/women/articles/20070701/mitchell_brodsky.html
We are thinking about expanding outside the US to allow others to be able to use the service. We would love to hear input!
We are currently underway of working on the expansion, but please send us any comments or questions you have!
Let’s face it, the economy is somewhat in the hole right now. You know part of me thinks it’s one of the best things that could of happened to the economy because so many are spending money on things they don’t need or getting in over their head with loans…. Either way you look at it, it is not a great situation, especially for business owners and contractors trying to make a living and make ends meet.
I cannot enforce this enough, you need to take advantage of this site so you can save yourself from losing money in future jobs. No one can afford to lose money at this point, so use this to find out information about your customers and to make sure you know what you are getting into with your customers.
Don’t wait till it is too late to find out what customers are not going to pay you or give you a hard time when you are trying to make your living. We are all hurting from the economy, but we all need to help out each other any way we can, so if you get the chance, file complaints in your area.
